Here is what some of our customers were saying in 07
We have embraced Kelly's philosophies re: less is more. We find his training flexible and in sync with rapidly changing market. Quadrant System is TREMENDOUS. We currently use Playbook and Workshops and will add more in the immediate future. Not only are his programs more effective they are affordable for any dealership of any size.
Vince Porter, President/GM
Alfred Matthews, Inc
Buick, Pontiac, GMC, and Cadillac
The Kelly O’Connell workshops and pick, click, and train video’s go hand and hand with each other, and make it easy and time efficient for training.
RCD Sales
I just wanted to say thanks for all the help that Kelly has given us this year. We have been using your 'Pick, Click, and Train' from the beginning and absolutely just love it! The sales staff gets the necessary facts to help them sell more vehicles and just as importantly, achieve much higher CSI than almost all the other dealers in our region. Kelly's no nonsense and often time’s very humorous delivery of quality guidance is over the top when it comes to results. In our market there are dealers that have slipped as much as 50% over last year’s numbers, but with the help of the 'Kelly O'Connell Group' we are continuing to hold our own and then some. In fact, this year we have actually increased overall business by 15% over last year. Thanks again.
Andy, General Manager, Hobbie Chevrolet Toyota
Kelly's training techniques are great. Keep it fun, short, and simple. We've never had such a "hands on" feeling with any previous training experience. It truly feels like we have a partnership with Kelly, Deb, and the rest of the Kelly O'Connell Group. If you enjoy spending too much money and sitting for hours listening to a boring person ramble on and on, then don't use The Kelly O'Connell group for training. For years we have been trying to do consistent training in our dealership and we are now finally doing it and the key was using Kelly's techniques. It's hard to get salespeople excited about something new and different sometimes, but we have found that our salespeople are excited about using the Playbook and Pick, Click, and Train!
Dry Dock Marine
“Kelly O’Connell Sales Training is a key component to our success. In fact, we believe in it so much we sent every one of our key employees to it this year. We started by sending just our salespeople, but now we send even our Service Writer and F&I Manager to the annual workshop. Just this year we began using the ‘Pick, Click and Train’ online module and have seen great results. We spend just 15 minutes 2 times a week watching Kelly online and then practicing his principles. It has been a great motivator for our entire team and keeps the ideas fresh in our heads. The annual workshop is not enough to turn Kelly’s sales principles into habit – the online module is the way to achieve true results from the training.”
Shaun Sorensen, Owner, MasterCraft Inland Northwest
I have attended several classes and this is by far the best class I have attended. “Fantastic Class”
Robert A. Anderson, CSRA Camperland Inc.
This was a wonderful class and I always get a lot of new ideas and did again here today. It really makes learning new ideas on selling more RV’s fun
Clark Herron, Hawleywood RV
We have been dealing with The Kelly O’Connell Group now for going on 7 months and have incorporated Pick Click and Train into our dealership training and also taken advantage of the affordable and incredibly effective live workshops. After being a successful dealership for 50 years we have had our share of training companies approach us and try to show why they think they can help our dealership grow, the problem with everyone else is that the costs are huge and most of the information is old and not suited for today’s changing business. Partnering with The Kelly O’Connell Group and their entire team has given us access to current information and prices that make it easy affordable and effective to actually do ongoing training in today’s day and age. Our choice to use The Kelly O’Connell Group has been one of very high feedback from not only our Sales staff but also all of our management team.
Thanks again to everyone at your company and we look forward to many years to come
Fern Turpin Jr., President and General Manager, Turpin Pontiac Buick GMC
